Every once in a while we have a new patient come to our office for an exam and after seeing the cost of treatment, make the comment, “I might want to find someone cheaper.”
I can understand that completely but what does “cheap” really entail? I thought I would blog my thoughts on it quickly.
First, is my office the cheapest around? Definitely not, nor are we the most expensive. Probably somewhere in the middle. So I’m not trying to justify some outrageous fee or belittle the office that does things more cheaply. I feel that for what we offer, we are definitely cost-effective. I like to think we are similar to getting a really good deal on a Lexus.
So, is “cheap” the same as “cost-effective”? Nope. If I told you I could do a filling for $150 but the guy in the alley behind the building could do it for $25, would you automatically have the guy in the alley drill on your tooth? I hope not. If you needed a cap or crown, would you go to Mexico to have it done for half the price? Some people do.
But I can tell you what happens down the road. And most people who have had dental work done in Mexico or have been to a very cheap dental clinic can tell you the same…the quality associated with the cheap price will come back to haunt you.
I can’t even tell you how many crowns, bridges, fillings, dentures, etc. we have to redo because someone wanted to save some money. Sometimes the tooth is so damaged we can’t even save it. Sometimes people come back with serious infections. Please don’t go to Mexico to save a couple bucks.
So the person goes to Mexico because our crown fee is around $1000 and in Mexico it is $500. Then they come back a few months later because they are in pain or because their crown is broken. They don’t want to go back to Mexico to have it fixed by the same guy who screwed it up in the first place. So they have to pay me $1000 to make them a new crown. So now they are out $1500 and a lot of pain, travel time, etc. when they could have just done it the right way from the start.
The same goes for any industry in the world. Are there any of us who go to a brain surgeon because he was so much cheaper? No way! You want the best because it is your health on the line!
Quality has a cost. Whether it is a car, a house, or a dentist. It is impossible to be incredibly cheap but still use the best materials, emply the most qualified staff, and take the time to properly care for the patient.
So please don’t get too sucked in by a “cheaper” dentist. Look at dental offices and find the one that is the best value or most cost-effective. If you want the cheapest possible, any guy on the corner can slap some low quality plastic in your tooth and call it a filling. But that’s not what you want for yourself and that’s not what I want for you either.